Complaints - Certified Interior Designers

Please be advised of contractual matters: Monetary disputes or complaints alleging "non-performance" are usually deemed part of contractual agreements to which the Board of Certified Interior Designers has no jurisdiction.
Complaints may involve unethical conduct, incompetence, unlicensed practice, misrepresentation, plan stamping, or other practice allegations, but NOT contractual disputes. Complaints must contain sufficient factual evidence to indicate a clear violation of the registration law.
Complaints are reviewed by a Complaint Committee which is composed of two members of the Board of Certified Interior Designers. The Complaint Committee may refer a complaint to the Office of Investigative Services if it is deemed that more information is required of a particular complaint. If the Board determines, based on the Complaint Committee's recommendations, that a violation of the law has occurred, a hearing will be scheduled before the Board or an Administrative Law Judge. A final order can be appealed to the Circuit Court.
Finally, accusing another person of a violation of the law is a serious matter; therefore, you should be certain that there is professional wrongdoing. Anonymous complaints are not accepted. It is mandatory that a completed and signed complaint form be submitted. Complaint forms may be obtained by calling 410-230-6261 or online.