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Workforce System Success Stories - Workforce Development and Adult Learning

Baltimore County Workforce Development Center at the Liberty Center
helps returning citizen Tiffany transition from homelessness to self-sufficiency.

Tiffany was seeking full-time employment that would provide sustainable income to secure housing and cover living expenses. Although she has a master’s degree, Tiffany believed her criminal record was a barrier to employment within her field. Baltimore County’s Department of Social Service and the Community Assistance Network referred Tiffany, then a resident of a local homeless shelter, to Baltimore County’s Mobile Career Center in 2013.

In addition to the services that she received in updating her résumé, honing her job search skills, and introducing her to the Maryland Workforce Exchange (Maryland’s Job Bank, Tiffany also received referrals to the Baltimore County American Job Center Re-entry Information Session and the Johns Hopkins Project R.E.A.C.H. (Resources and Education for the Advancement of Careers at Hopkins) programs. Tiffany continued benefiting from the services while transitioning from the shelter into transitional housing in Baltimore City.

Although Tiffany secured seasonal/permanent employment with FedEx in October 2013 and worked in temporary administrative positions with a staffing firm, she felt as if she had not reached her full potential. She continued to pursue better employment opportunities. In mid-November 2015, Tiffany received and accepted an employment offer as a Coordinator with Americorp Vista-Higher Achievement – Baltimore.