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State Collection Agency Licensing Board - Financial Regulation

The State Collection Agency Licensing Board (“Board”) is responsible for the licensing and supervision of collection agencies operating in Maryland. The Board is in the Office of the Commissioner of Financial Regulation (OCFR) and is comprised of 5 members – the Commissioner serves as chairman, and the Governor, with the consent of the Senate, appoints the other four members, consisting of two consumer representatives and two industry representatives, each to a 4-year term.

The Board, with the assistance of OCFR staff, receives and processes licensing applications, monitors and disciplines licensees, receives written complaints and mediates disputes, and engages in enforcement activity to correct violations of Maryland law. The Board also engages in public outreach efforts to both consumers and licensees about industry trends and abusive debt collection practices.


Antonio P. Salazar, Chair
Commissioner of Financial Regulation

Eric Friedman
Consumer Member

Consumer Member

Sandra Holland
Industry Member

Industry Member


Meeting Notice – The next meeting of the State Collection Agency Licensing Board is scheduled for Thursday, April 13, 2023 at 2:00pm. The meeting may be accessed via Google Meet and will be available by telephone at 1-530-738-1353‬ PIN: ‪815 799 863‬#‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬. ‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬

Thereafter the public meetings will take place the second Tuesday of every month, accessed via the Google Meet information given above.

If necessary, the Board will convene in a closed session to seek the advice of counsel or review confidential materials, pursuant to General Provisions Article, Maryland Annotated Code §3-305.

Posted on OCFR website: March 27, 2023

Board Meeting Agendas and Minutes