Contact Us - Financial Regulation
GENERAL INFORMATION AND CONSUMER ASSISTANCE
EMAIL, PHONE, AND FAX
|Front Desk/Main Contact - for general information
888-784-0136 toll-free phone
|Consumer Services - for Maryland consumers in need of assistance with a regulated financial institution or financial service provider
To submit a complaint involving a business we regulate, go to Consumer Complaints and Inquiries.
| Student Loan Ombudsman - for Maryland student loan borrowers and student loan servicers
To submit a complaint about a student loan servicer, go to Student Loan Servicer Complaints.
Our fax number is for a communal machine. Always put the name of your intended recipient as well as the sender's name, contact information, and license number (if applicable) on all communications.
CONTACTS FOR REGULATED INDUSTRIES
EMAIL AND PHONE NUMBERS
|Licensing - for general licensing and registration questions
General licensing calls taken Monday through Thursday 8:30am – 4:30pm. All other times, please contact the individual handling your license.
- for assistance with the Maryland Foreclosure Registration System (foreclosure notices and registrations)
|Mortgage Supervision - mortgage examinations
|Money Services and Consumer Credit Supervision - money services and consumer credit examinations and investigations
| Corporate Activities - depository applications
|Email the Assistant Commissioner for Corporate Activities
|Depository Supervision - (bank & credit union examinations
| Email the Assistant Commissioner for Depository Supervision
|Fintech Innovation Contact - for fintech companies, entrepreneurs, and others involved in the financial services technology sector
| Email the Fintech Contact
|State Collection Agency Licensing Board (SCALB) – oversight of the licensing and supervision of collection agencies operating in Maryland
| Email the SCALB Administrator
See About Us – Office Structure for information about the Units listed above.
Meetings Available by Appointment
Appointments are available for virtual meetings with Financial Regulation staff through a video-conference kiosk at our building. Appointments may also be scheduled to hand-deliver documents. Please arrive 10 minutes early with your identification in hand. To schedule an appointment, click here.
Office LocationThe Office of Financial Regulation is located at 1100 N. Eutaw Street in Baltimore City, near stops for the Baltimore Metro, the light rail, and several bus lines. There is street parking on the surrounding blocks. The building entrance is on Eutaw Street and our office is located on the sixth floor in Suite 611. For directions to our office, click here(Google Maps will open in a new window).
Office of Financial Regulation
Maryland Department of Labor
1100 North Eutaw Street, Suite 611
Baltimore, Maryland 21201
Maryland Public Information Act Requests
Maryland's Public Information Act (MPIA) grants the public the right of access to public records while protecting legitimate governmental interests and the privacy rights of individual citizens and businesses. For instructions on how to make an MPIA request, please go to Records Request – Maryland Department of Labor.
If you are unable to find the contact information you are looking for on this page, please call us at 410-230-6100 or toll-free at 1-888-784-0136, or send an email to DLFRFinReg-LABOR@maryland.gov for assistance.