Employer and Third-Party Agent Contacts - Unemployment Insurance
Please contact the Employer Call Center from 8:00 a.m. to 4:30 p.m. Monday through Friday at 410-949-0033 or toll-free at 1-800-492-5524 if you have questions relating to:
- BEACON
- Your employer account
- Your experience rate
- Your benefit charge correspondence
- Tax Enforcement
- Litigation & Bankruptcy
- Accounts Receivable, Refunds, or Payment Processing
- Reimbursing Employer
- Federal Treasury Offset Program
- License and Tax Clearance
- Legal Collections
Employer Assistance Unit
Submit inquiries about your employer account and the employer unemployment insurance process to the Employer Assistance Unit.
E-mail address: dluiemployerassistance_labor@maryland.gov.
Legal Collections
Inquiries related to legal actions filed to collect delinquent unemployment insurance taxes.
E-mail address: ui.legalcollect@maryland.gov
Litigation & Bankruptcy
Inquiries related to legal actions filed to collect overpaid unemployment insurance benefits paid to claimants and bankruptcy inquiries.
E-mail address: ui.litpros@maryland.gov
Lockbox Addresses
List of addresses for lockboxes that employers and third-party agents can use to submit payments by check.
Register for a Maryland Unemployment Insurance Employer Account
Employers may register for an unemployment insurance account by:
- going to the BEACON employer login webpage, selecting “Register for an Account,” and following the prompts; or,
- filing a Combined Registration Application (CRA) online through the Comptroller of Maryland website. Employers should submit a CRA no later than 20 days after the first day of business.
Employers may obtain the specifications for submitting quarterly Contribution/Employment Reports via FTP online.
NOTE: Claimant inquiries related to unemployment insurance benefits should be directed to a claims agent at 667-207-6520.
Are you a Minority-Owned Business? Apply for MBE/DBE registration with the State
NOTE: Individuals and employers with unpaid, undisputed state tax liabilities (including UI contributions) are not permitted to renew a Maryland driver’s license or vehicle registration until the liability is repaid. For questions about a hold on your driver’s license or registration (due to unpaid UI contributions), contact the Division at 410-767-2699. For more, see the MVA and Professional License Holds webpage.