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BEACON 2.0 Claimant Tutorial Videos - Unemployment Insurance

The new, fully-modernized BEACON 2.0 system launched in September 2020 and integrates benefits, appeals, and tax functionalities. Claimants can access a host of online features in BEACON to conveniently perform unemployment insurance tasks 24/7. Several tutorial videos, which include step-by-step instructions for using BEACON, are included below.

New Features for Claimants

Claimants will now be able to:

  • Receive immediate updates regarding their claim status, including up-to-date information about their eligibility
  • Retrieve correspondence and other claimant information
  • Review benefit payment history
  • Respond to fact-finding requests (as required) for additional information
  • Submit supporting documents for Adjudication or Appeals
  • File appeals
  • Track and pay overpayments
  • Use reemployment services
  • Maintain their portal account

Existing Features for Claimants

Claimants will still be able to:

  • Access their unemployment insurance claim 24 hours / 7 days per week
  • File initial claims for all program types:
    • Regular UI
    • Unemployment Compensation for Federal Employees (UCFE)
    • Unemployment Compensation for Ex-Servicemembers (UCX)
    • Combined Wage Claim (CWC) - Maryland and Out-of-State Claim
    • Pandemic Unemployment Assistance (PUA)
    • Pandemic Emergency Unemployment Compensation (PEUC)
    • Extended Benefits (EB)
    • Work Sharing
    • Trade Adjustment Assistance (TAA)
  • File weekly claim certifications
  • Update Account details
    • Name
    • Address
    • E-mail
  • Update requests for Tax withholding
  • Mobile App
  • Review benefit payment history

Introducing the BEACON Claimant Application


Account Activation and Login


Account Registration


Account Maintenance


Account Navigation


Updating Benefit Payment Information and Income Tax Withholding


Filing Your Weekly Certification


Filing an Appeal


Pandemic Emergency Unemployment Compensation (PEUC) Application


Pandemic Unemployment Assistance (PUA) Application


Pandemic Unemployment Assistance (PUA) Weekly Claim Request


Overview of Claimant Portal


View and Complete an Action Item


Viewing Correspondence


Viewing Messages


Need Help?

If you have questions regarding BEACON 2.0, you may call an agent at 667-207-6520.